Reference

How sojutoto Handles Your Account Privacy

Your account data — from your registration details to every DANA, OVO, or GoPay transaction — is handled with clear rules and no guesswork.

DANA, OVO, GoPay transaction data securedAccount access via encrypted sessionData request handled within 7 working daysIndonesia-region eligible accounts onlyCookie controls available in account settings

Explore the Lobby Read FAQ

What Data We Collect and Why

sojutoto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on sojutoto, we collect the information needed to verify your identity, process your deposits, and keep your account secure. This includes your name, contact details, and the payment method you use — whether that is DANA, OVO, or GoPay. Each time

1
a deposit or withdrawal is processed through one of these e-wallets, a transaction record is created and stored as part of your account history. We do not sell this data to third parties, and we do not share it with advertisers. Device identifiers and session data
2
are collected automatically when you access the lobby — this helps us detect unusual login attempts and protect your account from unauthorized access. Location data may be used to confirm that access is happening from an eligible region, as availability depends on local law and the
3
regions where our service is permitted to operate. If you contact our support team, the content of that conversation is stored for quality and verification purposes. You can request a copy of the data we hold on your account, ask us to correct inaccurate details, or
4
ask for your account data to be removed, subject to any legal retention obligations we must follow. All requests are handled through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how your data is used, want to update personal details tied to your DANA or OVO account, or need to submit a formal data request, our support team is the right first step. We handle privacy-related queries through live chat and email, and we aim to respond to all data-related requests within 7 working days. Players in Medan and Semarang can reach the same support channels — there is no separate regional queue.

Live Chat Open the chat icon from any page in the lobby. Our team can verify your account and log a formal data request during the same session.

Email Support Send your data request or privacy query to our support email. Include your registered account name and the e-wallet linked to your account for faster matching.

Account Settings Some data preferences — including cookie controls and marketing contact preferences — can be adjusted directly inside your account settings without contacting support.

DATA SECURITY PRACTICES

How We Protect and Manage Your Information

Account security at sojutoto runs on SSL encryption across all pages, including the deposit flow for DANA, OVO, and GoPay. Session tokens expire automatically after inactivity, so an unattended device does not leave your account open. We retain transaction records as long as required by applicable regulations and for the period needed to resolve any disputes — after that, personal data is removed on a scheduled basis. You have the right to know what we hold, correct it, or ask for it to be erased where no legal obligation prevents us from doing so.

SSL Encryption

Every page — from account login to GoPay deposit confirmation — runs over SSL. Your credentials and wallet details are never transmitted in plain text.

Session Security

Login sessions time out automatically after a period of inactivity. This protects your account if you step away from your device mid-session.

Data Retention Schedule

We keep account and transaction data only as long as required — by regulation or active dispute. Once that period ends, personal data is removed on a scheduled basis.

Your Right to Access

You can request a full copy of the data we hold on your account at any time. Requests go to our support team and are completed within 7 working days.

Common Questions About Your Data and Privacy

Below are the questions we hear most often about how personal data, payment records, and account information are handled. If your question is not covered here, our live chat team can help you with a specific data request or account privacy concern.

We collect your name, contact details, and the payment method you register — such as DANA, OVO, or GoPay. Device and session data is also logged automatically to secure your account from unauthorized access.

Yes. Every deposit and withdrawal processed through your linked e-wallet is recorded in your account history. These records are used for verification and are retained as required by applicable regulations.

Yes. Submit a data access request via live chat or email with your registered account name. We will compile and deliver your data within 7 working days of receiving a verified request.

Contact our support team through live chat or email. Erasure requests are reviewed against any legal retention obligations — where no obligation applies, your data is removed on a scheduled basis.

We do not sell your data to third parties or share it with advertisers. Data may be shared only with payment processors like DANA, OVO, or GoPay to complete your transactions, or where required by law.

Cookies support session management, security checks, and account preferences. You can review and adjust your cookie preferences directly in account settings without needing to contact support.

How sojutoto Handles Your Account Privacy

Reach Us About Your Privacy Rights

How We Protect and Manage Your Information

SSL Encryption

Session Security

Data Retention Schedule

Your Right to Access

Common Questions About Your Data and Privacy

01 What personal data does sojutoto collect when I open an account?

02 Are my DANA, OVO, or GoPay transaction records stored?

03 Can I request a copy of all the data sojutoto holds on me?

04 How do I ask for my personal data to be removed from sojutoto?

05 Does sojutoto share my data with third parties or advertisers?

06 How does sojutoto use cookies and can I control them?

Related pages